Payment Policy

Payment Policy Last updated: 26/07/2025

At Lune & Lumen, we strive to provide a secure and seamless shopping experience. Below are the details of our payment policy to ensure transparency and ease of purchase.

Accepted Payment Methods

We accept a Credit Cards & Paypal

Payment Processing

 • All transactions are processed in the Australian dollar (AUD)

 • Your payment is securely processed at checkout, and you will receive a confirmation email once your order has been successfully placed.

 • If there are any issues with your payment, our team will contact you promptly to resolve them.

Security & Fraud Prevention

 • We use industry-standard encryption to protect your payment details.

 • If we detect any suspicious activity, we may request additional verification to protect both you and our store from fraud.

For any questions regarding payments, feel free to contact our support team—we’re happy to assist!

Store Name: Lune & Lumen
Company Name: Hand Liebe Gmbh
Company Registration Number: CH-170.4.022.804-1
Address: Seestrasse 12, 6315 Oberägeri
Phone: +44 7577 344 660
Email: contact@lune-lumen.com

Opening Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (Australian Eastern Time)
Reach out to us: Contact page